1. Information We Collect
Santos Cleaning Solutions LLC ("we," "us," or "our") collects information you provide directly to us, including:
- Name, email address, phone number, and mailing address
- Service requests and scheduling preferences
- Payment information (processed securely through third-party providers)
- Communications you send to us
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our cleaning services
- Process and complete transactions
- Send you service confirmations, reminders, and updates
- Respond to your comments, questions, and requests
- Send promotional communications (with your consent)
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist in our operations
- To comply with legal obligations
- To protect our rights and safety
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
6. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: info@santoscsolutions.com
- Phone: (866) 350-9407